Technician is very friendly, knowledgeable and hard working. We were very pleased with the A/C and humidifier install. Because it was our first A/C unit, The technician made sure to explain all of our options and was able to do the install in one day. Their work speaks for itself, very clean, precise and you can tell they care about thier work. We would highly recommend Powell's if you are looking to get any heating/cooling work done on time and for a fair price.